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    • Teams: Calling with Microsoft Teams

      NOTE: In order to make Teams calls outside of your organization, an Operator Connect or a Direct Routing license is needed. DESKTOP: HOW TO MAKE CALLS Make both audio and video calls to other people in and outside your organization through Teams’ ...
    • AlertBlast Admin Training (video)

      An admin account is required to be able to log into AlertBlast.
    • OneCloud v43.4 Release Notes

      Features There were no new features added in this release Improvements Allowed for the reading and writing of the "trigger_by" property of API object "conference" to allow for the creation of Broadcast Paging Groups via API. Enabled faster loading ...
    • Add Remote Recording Storage

      Add Remote Storage Configuration This feature may need to be turned on for your account. Contact your Account Manager if you are unable to see the Recording Storage Settings. 1. Navigate to the Portal and the Call History screen. Click on the ...
    • 3CX: Setting Your Presence Status on the Windows Client

      The Presence/Status allows you to set your own status and forwarding rules, as well as view the presence/status of your colleagues. This feature is very helpful because it allows you to view whether someone is available, busy, or away before ...